Blackstar INSIDER - Refresh Your USB settings

Following a firmware upgrade, it may be necessary to reset your computer's audio properties in order for your computer to 'see' the changes.

The following step-by-step guide will take you through this simple procedure:

1. In the 'Control Panel' select the 'Sound' menu.


2. Select the ID Series Amplifier and click 'Properties'.


3. Click on the 'Advanced' tab at the top and then click the 'Restore Defaults' button followed by the 'OK' button.


4. Select the 'Recording' tab on the sound menu and click 'Properties'.


5. Click 'Restore Defaults' and then select 'OK'



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Blackstar Amplification Ltd, Opus House, Anglia Way, Moulton Park, Northampton, NN3 6JA

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Software Support

Blackstar's Insider software includes everything you'll need to download, install and run the programme. If you run into difficulty with the Insider software, here's what you should do:

  1. Check the FAQ page. If you've hit a stumbling block you probably won't be the first. You'll find solutions to most common issues here.
  2. Download the handbook and read through it. All functionality is described and explained here
  3. Check the system requirements against your PC or Mac. You'll need a computer that's capable of running the software.
  4. If you've not solved the problem by now, use our contact form to contact our software support team.

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